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Relay

Managing Your Pages and Viewing Insights

 

Page Contents

 

How to find a movie or show on Relay

Open your Dashboard and navigate to your Titles using the left-hand menu. Select a Title from the list to open the Title Page, then click the “Relay” button, located beneath the artwork.

Note: Only titles with active licenses will have a page on Relay.

How to manage titles on Relay

From any Title page, click on the "Relay" button, then in the dropdown select, “Manage” to see which options are available:

  • Tracking: Here, you can add a Google Measurement ID to integrate a Relay Page with your existing Google Analytics setup, unlocking even deeper insights into your audience’s behavior.

    Google Tracking

  • Artwork: See the artwork that will be displayed on your chosen title’s page on Relay. The artwork displayed is the 16:9 version. You can upload new artwork from the Edit tab of the Title Page. For more information on artwork, along with best practices, visit How To: Add Your Artwork.

    Artwork

  • Share: Your title on Relay is the perfect destination for all your ad campaigns and social media. Clicking Share will display the page’s downloadable QR code for use with printed campaign materials.

  • View Relay Page: Finished editing? See exactly what your audience will see with the "View Relay Page" button.

  • Back: Return to the Title Page for the current title.

 

An overview of the title on Relay

When a visitor lands on your title on Relay, they’ll see information and media that you’ve entered for a given title. This includes:

  • Trailer: If you’ve uploaded a trailer for your movie or show (something we always recommend), it will play automatically at the top of your title's page on Relay when a visitor first lands on it. If no trailer is uploaded, a static image is displayed instead.
  • Search Bar: Relay users can search for other Movies and Shows using the bar at the top of the page.
  • Where to Watch: This section gives your audience a choice of where to watch your title. It’s powered by our partnership with JustWatch and supports all the same Channels.
  • Country: Users can select their country of viewership to see which Channels your title is available on in their region.
  • Synopsis: This is taken from your Title details. Click edit on the Title Page and browse to the Profile tab to add or edit synopses.
  • Other metadata: Includes information on the cast and crew — this can also be edited from the Profile tab.

Where To Watch

Filmhub has partnered with JustWatch to provide the most up to date where to watch data. If the channels or title information on Relay doesn't match your content, there may be a data mismatch in JustWatch.

To report this issue:

  1. Search for your title on JustWatch and note the URL
  2. Fill out our response form or contact Filmhub Support
  3. Include your title name and the JustWatch page link

Can't find your title on JustWatch? Contact us and we'll work to get it added.

Note: While Filmhub distributes to hundreds of channels, not all have been integrated with JustWatch yet.


Insights

For Pro and Plus subscribers, each of their titles on Relay come with detailed analytics that afford useful insights into audience behavior, helping you to optimize your campaigns. You can find these under Insights in the left-hand menu bar of your dashboard. The Analytics page contains the following:

  • Date Filter: Click the dropdown to view data for a specific range of dates — between 7 days and 12 months.

Date Filter

  • At a Glance: Get a visual overview of how your titles have performed across the selected date range. The tabs at the top of the chart allow you to select between the number of visitors, the number of page views, or the total number of events. Note that these tabs also affect the data shown in the tables below.

At a Glance

  • Statistics: Underneath the chart, you’ll see six individual tables. Each of these can be expanded out with the arrow icon to see the full list of entries. You can also download CSV-formatted data from each table using the download icon.
    • Top Titles: See which of your titles are performing best based on your chosen metric. Expanding the Top Titles table will also reveal a search bar for easier navigation of large portfolios.

Top Titles

  • Top Referrers: See which websites your visitors come from — invaluable for gauging the effectiveness of your campaigns.

Top Referrers

  • Watch Now Clicks: See which streaming services your audience choose most often when deciding to watch your titles.

Watch now links

 
  • Countries: See which countries are most represented among your audience. Use the toggle at the top of this table to switch between the default list view and a color-coded map.

Countries

  • Devices: See whether your audience prefers mobile or desktop devices.

Devices

  • UTM Campaigns: If you’re using UTM parameters with your campaigns, this table gives offers valuable insights into their performance. Use the dropdown to see all the available data by Campaigns, Content, Mediums, Sources, and Terms. UTM stands for Urchin Tracking Module — it’s a snippet of text that's added to the end of a URL and enables you to collect information about where your visitors come from. By analysing campaigns in this way, you can better optimize your current and future marketing efforts.

UTM