Removing a Title From Your Channel

When a Title Is Removed

A licensed title can leave your channel in a few different ways:

• Rights expiration — the title's avail end date passes and the license expires automatically
• Producer-initiated takedown — the title's rights holder requests the title be removed from distribution
• Channel-initiated removal — you request that a specific title be removed from your channel

In all cases, the license will show as Removed in your catalog view.

Requesting a Title Removal

If you want to remove a title from your channel, contact your Filmhub account manager with the title name and SKU. Filmhub's ops team handles removals internally.

Takedown Timeline

Once a removal is initiated, channels typically process takedowns within 30 to 60 days, depending on each platform's contractual takedown period. When a takedown is initiated, you will receive an email from Filmhub Rights Management with the title name, SKU, and a link to the title in the app. You will be asked to:

• Remove the content from your platform
• Reply to confirm completion

A response is required within 48 hours. Questions about a takedown notice can be directed to channel-operations@filmhub.com.

Producer-Initiated Takedowns

Occasionally a title's rights holder may request a takedown. In this case, Filmhub will notify you and initiate the removal process. You may see the license status change to Removed in your dashboard.

If you receive a takedown notice for a title and have questions, contact your account manager.

Rights Expiration

If a title's avail end date passes, the license will expire and the title should be removed from your platform. If you have questions about an expired license, contact your account manager.