The account center helps you manage your account settings, enter your tax information, and adjust your dashboard settings.
Navigation: Click your account name on the left-hand menu. NOTE: Loading Account Center will restart any video currently uploading in your dashboard. Wait until your upload is complete to click Account Center.
On this page
Updating Your Account Information
Account settings lets you update any of the personal information on your account including Name, Email, Phone Number. Simply click into any field to change your account info.
You can also update marketing preferences, upgrade to Plus or Pro, and enter your Customer Studio Name (Plus and Pro only).
Please make sure to click Save Changes after updating your account information.
Entering Your Tax Information
While Filmhub wants this to be easy for you, we do not provide tax, legal or accounting advice. This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for, tax, legal, or accounting advice. You should consult your own tax, legal, and accounting advisors.
Setting up PayPal
Before you can proceed to submit your tax information, you must have a PayPal account. Filmhub uses PayPal as our exclusive payment method.
- If you don’t have a PayPal account you can set one up here.
- Your PayPal email address can be different from your Filmhub email address.
- Confirm PayPal is available in your country here
- If PayPal is not available in your country contact support@filmhub.com
Overview
Filmhub requires that all producers submit complete and accurate tax information to comply with US tax requirements.
We require a PayPal email before you can submit your tax information. If you do not have a PayPal account, please find a guide on setting one up here. We do not support direct bank transfers at this time.
Tax information requirements differ greatly based on your tax status.
U.S. Person
Make sure to fill out all information exactly as it appears on your tax filings. After entering your PayPal email and full address, you will be prompted to select U.S. Person, Non U.S. Person, or Non. U.S. Entity.
You will be asked to supply information traditionally submitted via IRS forms like W-9 including:
- Your name
- Your federal tax classification
- Your federal Tax Identification number
After submitting your tax information, you are required to certify its accuracy. Read the certification, sign the box, and click Save and Certify to complete your tax submission.
Non. U.S. Individuals
For the exact definition of non-U.S. Individuals, please see the IRS Instructions. For a more in-depth explanation of why Filmhub withholds taxes, read here.
After entering your PayPal email and full address, select Non. U.S. Individual
You will be asked to enter information traditionally submitted via IRS forms like W-8BEN, including:
- Name
- Country of citizenship
- Foreign Tax ID
In certain situations, additional fields may populate. Please fill out any information if it applies to you exactly as it would appear on your tax filings. Please ask your local tax consultant or find more information in the IRS Instructions.
After submitting your tax information, you are required to certify its accuracy. Read the certification, sign the box, and click Save and Certify to complete your tax submission.
Non U.S. Entity
For the exact definition of non U.S. Entities, please see the IRS Instructions. For a more in depth explanation of why Filmhub withholds taxes, read here.
After entering your PayPal email and full address, select Non. U.S. Entity.
You will be asked to enter information traditionally submitted via IRS forms like W-8BEN-E. We strive to make this very complex IRS form as user-friendly as possible. The most common requirements are shown below:
All shown fields are required to get paid and receive reports. Consult your tax professionals for additional guidance or the IRS Instructions.
After submitting your tax information you are required to certify the accuracy. Read the certification, sign the box and click Save and Certify to complete your tax submission.
Toggling Light and Cinema Mode
The Account Center lets you seamlessly transition your dashboard back and forth between light and dark mode.
