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Setting Up File Transfer

Filmhub supports the following delivery locations AWS S3 (preferred), SFTP, FTP, FTPS, and Aspera.

Amazon AWS S3 (preferred)

We can deliver directly from our cloud to yours. This is the fastest and most secure option. We only support Amazon AWS S3, not simulated/compatible versions provided by companies such as DigitalOcean, OpenStack Swift, etc. For efficiency, we only support pushing to your bucket.

To set up access:

  1. Set up an AWS account (or use your existing): Follow the instructions from AWS.

  2. Create an S3 bucket in US East (N. Virginia) us-east-1. Follow the instructions from AWS.

  3. Add a bucket policy: Attach the following policy to your bucket to give us access:

{
"Statement": [
{
"Sid": "FilmhubS3Delivery",
"Effect": "Allow",
"Principal": {
"AWS": "arn:aws:iam::757164319381:root"
},
"Action": [
"s3:PutObject",
"s3:PutObjectAcl",
"s3:AbortMultipartUpload",
"s3:ListMultipartUploadParts",
"s3:GetObject",
"s3:GetBucketLocation",
"s3:ReplicateObject",
"s3:ReplicateDelete",
"s3:GetBucketVersioning",
"s3:PutBucketVersioning"
],
"Resource": [
"arn:aws:s3:::YOURBUCKETNAME/*",
"arn:aws:s3:::YOURBUCKETNAME"
]
}
]
}

Replace YOURBUCKETNAME in the code above with the name of your delivery bucket.

The delivery bucket is required to be set up in US East (N. Virginia) us-east-1 region, as part of AWS requirements protocol.

We do not accept sharing AWS credentials for security reasons. Using a bucket policy as above follows Best Practices and is secure.

FTP, SFTP, FTPS

Provide us with the following information for your server:

  • Hostname

  • Path (folder)

  • Username

  • Password

  • Port number

We only accept sharing credentials via Privnote. Do not send credentials by email or any other way. We will reject and require rotation.

Ensure that there's no file size limitation on your server as some video deliverables can be up to 70GB in size, and that permissions include:

  • Creating directories

  • Reading files

  • Writing of files

Aspera

Provide us with the following information for your server:

  • Hostname

  • Path (folder)

  • Username

  • Password

  • Port number

We only accept sharing credentials via Privnote. Do not send credentials by email or any other way. We will reject and require rotation.

In an effort to streamline the delivery process we require direct access to your Aspera server rather than going through a web interface.