Instructions for transferring assets for Catalog Import
At Filmhub, assets are stored in Amazon S3 buckets. We'll set up an access point in a Filmhub S3 bucket for you to transfer files via FTP. We recommend using Cyberduck, which is reliable and works on most systems, but any FTP client with Amazon S3 support will work.
Once your acquisitions contact provides access credentials, delivery is as simple as dragging and dropping folders into the FTP client, like loading a hard drive.
Before getting started: Metadata and file path mappings are required to begin an asset transfer. For more information on file organization, see Catalog Import Requirements.
Cyberduck S3 access steps
Setup Filmhub Connection
How to save connection information in a bookmark in Cyberduck.
- Create a new bookmark and select Amazon S3 from the dropdown. Choose a nickname that describes the connection for your own reference, like "Filmhub S3 access".
- Add your provided Access Key ID and Secret Access Key. These will be shared separately in a secure, time-limited basis. Your tech contact will be the recipient.
- Expand the More Options toggle and paste the provided bucket location into the Path field.
- Close the dialog box. All other fields can be left blank or default.
 New bookmark dialog on Windows |
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 New bookmark on Mac OS |
Optimize Cyberduck settings for large uploads
- Open Settings/Preferences and navigate to the S3 heading. Set Default ACL as "None". Under the Bandwidth tab, ensure your Uploads Maximum Throughput setting is set to Unlimited or the highest setting possible. Close the dialog.
 S3 settings on Windows |
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 S3 settings on Mac OS |
Test Filmhub connection
- Open the new bookmark. A blank screen should appear upon successful connection.
- Upload a small test file. After notifying your tech contact, we’ll confirm receipt and begin the full delivery.