Getting Help at Filmhub

Help Resources

We've compiled articles on all the most common questions, essential information, Filmhub-related processes, how-to guides, best practices, and so much more.

We're always looking to improve on the resources available to our clients. If you see something is missing or could be improved, let us know! We want to make it easier for every Filmhub client to find the answers to their questions.

In-Dashboard Help

Click the "Help" button on the left side of your Dashboard to access relevant Help Center articles based on the page that you're currently viewing:

Filmhub Help Center

Search our Help Center for FAQs, 'How To' guides, and everything in between:

Access to Filmhub's Acquisitions Team

If you are on our Core plan, the Help articles will be your best resource for any questions you may have. Pro and Plus plans have access to our Acquisition Team if they need further assistance.

Live Chat

Pro and Plus subscribers have access to Live Chat support from our Acquisitions Team directly through the Filmhub Dashboard.

• Live Chat is available Monday - Friday from 10 am - 6 pm ET.

Contact Button

If you need help with specific requests, such as DMCA notices, rights updates, or questions about subscription plans, you can use our contact form. Any submissions not relating to these topics will not be reviewed by our Filmhub team. If you are a paid subscriber and need further assistance, please reach out to Support.

Direct Support for Pro Subscribers

Reach out to your dedicated Acquisitions Executive. If you are not a member of the Pro and would like to join, upgrade here.