1. Help Center
  2. Resources for Producers

Getting Help at Filmhub

The different ways to access help and reach the Filmhub Acquisitions Team.

In this guide:

Help Resources

We've compiled articles on all the most common questions, essential information, Filmhub-related processes, how-to guides, best practices, and so much more.

We're always looking to improve on the resources available to our clients. If you see something is missing or could be improved, let us know! We want to make it easier for every Filmhub client to find the answers to their questions.

In-Dashboard Help

Click the "Help" button on the left side of your Dashboard to access relevant Help Center articles based on the page that you're currently viewing:

Filmhub Help Center

Search our Help Center for FAQs, 'How To' guides, and everything in between:

Help Center search

Contact Filmhub's Acquisitions Team

If you can't find an answer to your question in any of our articles, reach out to our Acquisitions Team for help. Please note the below response times based on your Distribution Plan:

  • Distribution Pro: 1-2 business days
  • Distribution Plus: 3-5 business days
  • Free Plan: 6-10 business days

Contact Button

Click the Contact Button in the bottom right corner of our Help Center to submit an inquiry to our team: 

contact button gif

Direct Support for Distribution Pro Subscribers

Reach out to your dedicated Acquisitions Executive. If you are not a member of the Distribution Pro and would like to join, upgrade here.