The different ways to access help and reach the Filmhub Acquisitions Team.
In this guide:
Help Resources
We've compiled articles on all the most common questions, essential information, Filmhub-related processes, how-to guides, best practices, and so much more.
We're always looking to improve on the resources available to our clients. If you see something is missing or could be improved, let us know! We want to make it easier for every Filmhub client to find the answers to their questions.
In-Dashboard Help
Click the "Help" button on the left side of your Dashboard to access relevant Help Center articles based on the page that you're currently viewing:
Filmhub Help Center
Search our Help Center for FAQs, 'How To' guides, and everything in between:
Contact Filmhub's Acquisitions Team
If you can't find an answer to your question in any of our articles, reach out to our Acquisitions Team for help. Please note the below response times based on your Distribution Plan:
- Distribution Pro: 1-2 business days
- Distribution Plus: 3-5 business days
- Free Plan: 6-10 business days
Live Chat
Distribution Pro subscribers have access to Live Chat support from our Acquisitions Team directly through the Filmhub Dashboard.
- Live Chat is available Monday - Friday from 10 am - 6 pm ET.
Contact Button
Click the Contact Button in the bottom right corner of our Help Center to submit an inquiry to our team:
Direct Support for Distribution Pro Subscribers
Reach out to your dedicated Acquisitions Executive. If you are not a member of the Distribution Pro and would like to join, upgrade here.