How to read and understand the Statements page
In this guide:
- Statements: What They Are and Why They Matter
- Statements Page Overview
- Exporting and Downloading Your Statements
Statements: What They Are and Why They Matter
Statements represent verified earnings that have been transferred to you from Filmhub.
As soon as Filmhub receives earnings from a Channel, we process the payments and associate them to the proper accounts. To access these earnings, clients first need to complete a verification process (see Transfer: Verify & Transfer Earnings process) ensuring proper rights.
Once calculated and verified, transferred earnings become 'Verified Transactions' and are updated to Statements.
- Your Statements consist of only Verified Transactions (earnings that have been Verified & Transferred from your Filmhub account to your connected Paypal account.)
- Your Statements will only update after your calculated and verified earnings have been transferred.
Statements Page Overview
- Verified Transactions only show transactions that have been Verified & Transferred.
- There is one line per verified earning reported by a Channel.
- Some Channels report one earning amount per month, and some report per view, rental, purchase, or impression.
Statement Definitions
- Date - The date that the earnings were paid by the Channel
- Type - The type of transaction.
- Info - Extra information about the transaction such as if it failed, what Channel or Title it relates to.
- Success = Transfer has deposited into your connected PayPal account.
- Failed = Transfers were not successfully deposited. Please make sure you add the correct PayPal email on the Taxes page.
- Unclaimed = Please troubleshoot with PayPal. If you are still experiencing issues, please contact support@filmhub.com.
- For Period From & Ending - The License Period in which the Channel reported the amounts were paid for.
Filtering Statements
- You can filter your view to show only Debits, Credits, and Transfer Requests, or click "All" to see all transactions:
- You can also filter by date range, channel, and/or title:
- Your Statements can be downloaded in the Statements section by clicking 'Export CSV'.
- Statement CSV exports include both gross earnings (before Filmhub’s commission) and net earnings (after Filmhub’s commission).