Filmhub Asset & Channel Requirements

Filmhub required assets

1. Video & Audio Requirements
2. Artwork Requirements
3. Captions Requirements

Why are these assets required?

To distribute your movies and shows across our constantly growing network of Channel partners, we must ensure the assets meet the quality control standards of each Channel. 

As technology develops, so do the technical standards of Channels worldwide. A video file that may have been accepted to a Channel in the past may no longer meet the same Channel’s current technical standards. That’s why we ask you to provide the highest quality assets you have.

Channels are becoming increasingly strict with the level of quality they will accept. As their standards increase, so must Filmhub’s to ensure our client’s movies and shows can be distributed across as many licensing opportunities as possible.

Channel-specific requirements

How channel requirements work

Every Channel has its own technical standards for video, artwork, and captions, and those standards change over time. When you upload your video, Filmhub checks it against the current requirements of our Channel partners.

When we make an adjustment

If your file needs a small change to meet a Channel's standards, our team adjusts it for you. You'll see "Adjustment made" on your upload. Select Show items to see what was adjusted. Some adjustments happen at upload, and others happen during QC review after you submit.

Adjustments don't stop you from submitting your title.

Typical adjustments include:

Video and audio

• Removing letterbox or pillarbox bars
• Correcting distorted video caused by an incorrect pixel aspect ratio
• Adding a short fade to a video that starts or ends abruptly
• Fixing an unsupported or mislabeled audio channel layout
• Raising audio that's too quiet

Artwork

• Removing a border or padding, when the rest of the image gives us enough to work with
• Fixing text that's slightly cropped or too close to the edge

Captions

• Fixing captions that are out of sync or have a timecode offset
• Adding the minimum sound descriptions (SDH) that channels require to English captions

For the full list of what we can and can't adjust, see Asset Adjustment Service.

When you need to upload a new file

Some issues can't be adjusted, like upscaled video, watermarks or subtitles burned into the picture, or problems in the original recording. These are marked Upload a new asset, and you'll need to fix them before you can submit. Use Replace file to upload a corrected version, and we'll check it again.

Channel-specific assets

Some Channels require extra assets to license a title, like trailers or 16x9 textless images. You can see each Channel's requirements on its overview on the Filmhub Channel Partners page.