Title Submission Steps
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      1. Help Center
      2. Filmhub Dashboard
      3. Title Submission Steps

      How To: Add a Video

      How to add videos, captions, and chapters on the Video tab

      In this guide:

      For Movies

      Upload the Main Video for your Movie

      To upload the title’s Main Video file, you can either ‘Drag & Drop a File’ directly onto the dashboard.

      For supported browsers (non-Safari), the video uploader will perform a validation check of the video file to identify issues prior to uploading. Learn more about the in-browser validation in the Video Upload Process article.

      Select Audio Language

      Select the primary audio language heard throughout the video.  

      ⭐️ Important for passing QC: Video & Audio Specifications ⭐️

       
      NOTE: Clicking on the Amazon Insights or Referrals tabs of your dashboard will restart any video currently uploading. Wait until your upload is complete to click Amazon Insights or Referrals. 

      Upload Captions for your Main Video

      Filmhub Captions

      You can purchase English Captions guaranteed to pass QC directly through your Dashboard. 

      Filmhub can only create captions for English-language audio titles. No language other than English can be present in the audio.

      To purchase captions through Filmhub:

      1. Upload your Main Video file
        1. Audio Language must be set to 'English'
      2. Click 'Create Captions'
        1. Distribution Pro subscribers automatically receive 25% off
      3. Submit payment information to complete the purchase

      Upload Your Own

      1. Add your Captions by dragging the file into the designated area or clicking on ‘Drag & Drop a File to Upload’ to select your caption file manually.
      2. Once your caption file is uploaded, use the dropdown menus to select the Language and Type.

      Caption Types:

      • SDH (required): Subtitles for Deaf and Hard of Hearing audiences

        • Also known as Closed Captions

      • Subtitles: Refers to other language subtitles (i.e. Spanish captions)

      • Forced: Subtitles that go beyond reproducing audio (More info here)

      ⭐️ Important for passing QC: Caption requirements ⭐️

      Add Chapters for your Main Video

      For a Movie, Chapters serve as Ad Break markers that will be applied to your title if delivered to an Ad-Supported Channel.

      A new chapter break should be added every 8-12 minutes. Add Chapters by clicking on ‘+ Add’.

      • Name (optional): Chapters are named automatically, but you may choose to name each chapter manually.

      • Time: The ‘Time’ column represents where each individual chapter break will take place during the Video.

      • Thumbnail Time (optional): The ‘Thumbnail Time’ column is optional, but provides an opportunity to represent a different thumbnail image for that given chapter break.

      Upload a Trailer

      Upload a Trailer via ‘Drag & Drop’ or by clicking on ‘Select a File’ to add a video from your finder.

      For supported browsers (non-Safari), the video uploader will perform a validation check of the video file to identify issues prior to uploading. Learn more about the in-browser validation in the Video Upload Process article.

      ⭐️ Important for passing QC: Video & Audio Specifications ⭐️

      For Shows

      How to Upload a Trailer

      Please upload a Trailer via ‘Drag & Drop’ or by clicking on ‘Select a File’ to add a video from your finder.

      For supported browsers (non-Safari), the video uploader will perform a validation check of the video file to identify issues prior to uploading. Learn more about the in-browser validation in the Video Upload Process article.

      ⭐️ Important for passing QC: Video & Audio Specifications ⭐️

      Save Progress

      Once your Main/Trailer Video and/or Captions have been uploaded, select ‘Save Progress’ at the bottom of your screen.

      This step is vital. If you don’t Save Progress, you may lose the assets you just uploaded to your Filmhub account.

       

      Allow Video to Complete Processing

      Wait for your Video to finish processing (this can take 1-3 days). Once the upload is complete and the file as completed processing, you will be able to playback your Video by clicking the Watch button. Please note, you will not be able to Submit your Movie to QC until all Videos have been fully uploaded.

      "What's missing?" and "Submit"

      In order to submit your title, all required information and assets must be provided and ready for review. The "What's missing?" button (located in the top right corner) will let you know what information and assets are missing or incomplete. Once all required information and assets have been provided and are ready for review, the "What's missing?" checklist will be empty and the "Submit" will become clickable.

      To learn more about "What's missing?" checklist items and how to submit your title to QC, review our How To: Submit Your Title to QC article.