How To: Submit Your Title to QC

Understand what information is needed to submit your title

In this guide:

  1. Why Filmhub requires certain information/assets
  2. Sections to complete in order to submit your title
  3. How to review "What's missing?"
  4. Submitting your title

Why Filmhub requires certain information/assets

In order to distribute your movies and shows across our network of Channel partners, we must collect certain information and assets in order to meet the various requirements of each Channel. While not all fields are required as you're preparing to submit your title, we strongly suggest providing as much information and detail as possible as this will help market and expand the licensing potential.

As technology develops, so do the technical standards of Channels throughout the world. A video file that may have been accepted to a Channel in the past, may no longer meet the same Channel's current standards. That's why we ask you to provide the highest quality assets you have.

Filmhub will not pitch a title for licensing unless it has passed our Quality Control (QC).  We must ensure that when a Channel licenses a title from Filmhub, it meets their technical requirements upon delivery.

Steps to complete in order to submit your title

  1. Add a new Movie/Show
  2. Video page
  3. Profile page
  4. Listing page
  5. Artwork page
  6. Avails page
  7. Documents page
  8. Episodes - for Shows only

How to review "What's missing?"

In order to submit your title, all required information and assets must be provided and ready for review. The "What's missing?" button (located in the top right corner) will let you know what information and assets are missing or incomplete.

As you're providing your Title's assets and information, the "What's missing?" button will update with what's still needed in order for the "Submit" button to become available.

Below is a list of the most common "What's missing?" checklist items and their descriptions:

Main is required
Trailer is required
    • A main|trailer video is required.
Main.preview.status not ready
Trailer.preview.status not ready
    • We’re still generating the preview player for your main video|trailer. Please check back in 1-3 days. Thanks for your patience! 
Main.ffprobe is required
Trailer.ffprobe is required
    • We’re still analyzing your main video|trailer file. Please check back in 1-3 days. Thanks for your patience! 
Main.ffprobe.streams[n] contains more than one video stream
Trailer.ffprobe.streams[n] contains more than one video stream
    • Your main|trailer video has more than one video stream. Please upload a new main video with only one video stream.
Main.ffprobe.streams does not contain a valid video stream
Trailer.ffprobe.streams" does not contain a valid video stream
    • Your main|trailer video has an unsupported frame rate.

           Trailer does not match any of the allowed types

    • Potential Issues:
      • You have not selected an audio language for your trailer
      • Your trailer is overcompressed
      • Your trailer has 2 video streams
Main.captions is required
    • Please upload your .SRT or .SCC caption file.
English captions are required
    • Please upload English captions.
"main.chapters[n].time" failed custom validation because Frame X is out of range for framerate Y
    • Please ensure your chapters accurately reflect your frame rate.
"main.chapters[n].imageTime" failed custom validation because Frame X is out of range for framerate Y
    • Please ensure your chapters accurately reflect your frame rate.
Synopsis is required
    • Please add a Synopsis less than or equal to 255 characters. 
Synopsis length must be less than or equal to 255 characters long
    • Please add a Synopsis less than or equal to 255 characters. 
Sales pitch must be different from Synopsis
    • Please add a Sales Pitch by following this guide. 
Sales pitch length must be less than or equal to 300 characters long
    • Sales Pitch length must be less than or equal to 300 characters.
Genres must contain at least 1 items
    • Please select at least one genre. 
Release date is required
    • Please add a release date. 
Countries must contain at least 1 items
    • Please select at least one country. 
 Main.language is required
    • Please select a language for your main video. 
Trailer.language is required
    • Please select a language for your trailer. 
Cast must contain at least 1 items
    • Please add at least one Cast name. 
Advisory does not match any of the allowed types
    • Please review your Advisory section and select “All Audiences” or at least one of the other advisories (Drugs, Language, etc). 
Production Company is required
    • Please add a Production Company. 
Tags must contain at least 1 items
    • Please add tags. We recommend at least 20! 
3x4 image required
    • Please upload artwork in the required sizes.
2x3 image required
    • Please upload artwork in the required sizes.
16x9 image required
    • Please upload artwork in the required sizes.
4x3 image required
    • Please upload artwork in the required sizes. 
Document [x] -  type is required
    • Please add Document type.
Main.key/byteSize/filename/contentType is required
    • There was an issue uploading your main video file. Please delete the file and re-upload. 
Trailer.key/byteSize/filename/contentType is required
    • There was an issue uploading your trailer video file. Please delete the file and re-upload. 

Submitting your title

Once all required information and assets have been provided and are ready for review, the "What's missing?" checklist will be empty and the "Submit" will become clickable.